We built this for Carrot Fertility
This isn't a slide deck. It's a working AI agent that handles fertility benefit questions, claim submissions, provider navigation, and answers real member inquiries. Try it.
Try the Chat Agent
Ask about fertility treatment coverage, reimbursement claims, finding a provider, egg freezing, IVF, surrogacy support, or anything a Carrot member might need help with.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the Voice Agent
Same AI, same knowledge -- just over the phone. Call to experience what members would hear when asking about benefits and coverage.
(802) 523-3014Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet Can Deliver for Carrot Fertility
Built around real member scenarios -- benefits navigation, claims, provider search, and fertility journey support.
Natural Conversations
Members ask sensitive questions in their own words. Lorikeet understands context, handles follow-ups, and resolves issues with the empathy fertility journeys require.
All Channels Available
Same AI brain across chat, voice, email, and SMS. Members get consistent, compassionate answers however they choose to reach out.
Healthcare Compliance Built-In
Built for regulated healthcare benefits. No medical advice, no coverage guarantees, HIPAA-aware language, and human escalation paths for sensitive situations.
24/7 Availability
Fertility doesn't follow business hours. Members get instant answers about their benefits, claims, and providers at any time -- day or night.
Real Integrations
Connects to member data, claims systems, and provider directories. Ready to plug into Carrot's backend to deliver personalized, account-aware support.
Deploy in Days
This entire demo -- support logic, knowledge base, safety rules -- was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Carrot Fertility. Real logic for real member scenarios.
Mapped Your Scenarios
Benefits and coverage questions, claims and reimbursement, provider and care navigation -- all handled with dedicated support logic.
Added Your Knowledge
Carrot's fertility benefits, treatment coverage, reimbursement policies, provider networks, and member resources -- all instantly searchable by the AI.
Set the Safety Rules
No medical advice. No coverage guarantees. HIPAA-aware language throughout. Empathetic escalation for sensitive fertility journeys. Every response stays on-brand.
Went Live
Chat and voice are working right now. Ready to connect to your actual member data, claims systems, and provider directories.
Ready to Add the World's Best CX AI?
Connected to your actual member data. Handling real support volume. This sandbox is just the start.
Finish Setting Up Your Sandbox